State Farm® Insurance Agent Phillip Gooch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Anna Goss
March 7, 2025
5
out of
5
rating by Anna Goss
"Becky is a wonderful agent to work with. She gets things done quickly and efficiently. She is very nice and a pleasure to speak with on the phone. I am moving across the state of TN and I am remaining a customer at Phillip Gooch State Farm in Memphis. The receptionist, the agents, and Phillip are wonderful. I highly recommend!"
We responded:
"Anna we are so pleased to read your review. We wish you the best on your upcoming relocation and we are thankful we can still serve you. You’ll have the same great service and we can always use our virtual meeting system if needed. Thanks again!"
Sergio Najera
February 18, 2025
5
out of
5
rating by Sergio Najera
"Really helpful, always communicating rapidly. Gave me all the info I needed to make my informed choice of insurance."
We responded:
"We are pleased to hear about your positive experience with us here at Phillip Gooch State Farm. Thank you for taking time to provide us with feedback, Sergio. We appreciate it."
sheryl utley
February 7, 2025
5
out of
5
rating by sheryl utley
"Always the best!!"
We responded:
"Thank you Sheryl! We are appreciative of your positive experiences and grateful for the feedback."
Sandra Paden
February 7, 2025
5
out of
5
rating by Sandra Paden
"Phillip and Suzanne have always been good about helping with payments when times get hard. They are Always easy to work with."
We responded:
"Sandra you are a valued customer and we appreciate all of your years with State Farm and this office. Thank you for your kind words. Your family is important to each of us here in the office."
Chilling with Asia
February 4, 2025
5
out of
5
rating by Chilling with Asia
"Amazing service, Phillip is very nice, informative and patient. Definitely recommend if you need help with any insurance. 10/10"
We responded:
"Thank you so much for your kind words and for taking time out of your day to leave us a review. We try our best and really appreciate your business with our agency. "
Mark Cole
January 30, 2025
5
out of
5
rating by Mark Cole
"Have been with this agency/ office for 15+ years and could not be more pleased in every way. Adrian just started a few months ago and has been just wonderful in every way…. Thanks for being just a joy to talk to"
We responded:
"We appreciate you Mark. Adrian is a great team member with over 15 years of State Farm experience, and we are glad she joined the Phillip Gooch State Farm team! Thank you for taking time to let others know about your time with our office."
Utsav Patel
January 23, 2025
5
out of
5
rating by Utsav Patel
"I had my Auto and Rental insurance with Phillip since 3 years. He is amazing and take care of your things instantly. He provide excellent service and discounts in the area. Please check in with him if you are new or current residents in Memphis."
We responded:
"Utsav, thank you for providing us with a 5 star review. We know insurance can be confusing and frustrating at times, and we try our best to help everyone understand and make sure they have the best experience possible by having a local Memphis office. We appreciate you!"
Curtis Crisler Jr
January 20, 2025
5
out of
5
rating by Curtis Crisler Jr
"The best providers I've had for insurance since I started. No other insurance group can compare I have been blessed. With state farm they have been there for me always. Thank You!"
We responded:
"Mr. Crisler we are very appreciative of you taking a moment and leaving us a review. Our team loves working with you and your family, and we are thankful we have the opportunity to be the office that serves you."
Lisa Simma
January 16, 2025
5
out of
5
rating by Lisa Simma
"Needed to get renters insurance for my daughter who is at college. Becky made the process quick and easy. So nice to have a local insurance company to go to instead of calling a 800 number. Fast, friendly, efficient."
We responded:
"Thank you so much for taking time to leave us feedback and a 5 star review Lisa! We are thankful for your positive experience and Becky, Suzanne, Adrian and I are appreciative of your support."
Melissa Feathers
November 18, 2024
5
out of
5
rating by Melissa Feathers
"We have worked with Bobby Gorman and his team for years at State Farm. Adrian at the office is top notch at her job, always pleasant and helpful. When I heard the passing of Mr. Gorman and which that left Adrian leaving to a new agent, I was heartbroken. I'm glad I was able to switch and follow her to our new agent Mr. Gooch. I look forward to the next 20 years :)"
We responded:
"Thank you so much Melissa. We appreciate you. We are blessed to have Adrian here to assist our customers. She is an another asset to our already great team. Thank you for choosing State Farm!"
Crystal Thigpen-Phillips
November 1, 2024
5
out of
5
rating by Crystal Thigpen-Phillips
"Phillip and everyone at his State Farm office are so helpful. I have been with them for many years and they always go out of their way to make sure I am satisfied with their services for auto and renters insurance. I definitely recommend Phillip for your insurance needs."
We responded:
"Crystal, thank you for your wonderful review! I'm glad to know that our team has been able to assist you over the years with your auto and renters insurance. Your recommendation means a lot to us. We're always here to help with any of your insurance needs. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Kayla Brooks
October 21, 2024
5
out of
5
rating by Kayla Brooks
"Adrian is absolutely wonderful! Walked me through the entire process from start to finish, answered all of my questions swiftly, and was very understanding and incredibly nice."
We responded:
"Kayla, thank you for sharing your experience! I'm glad Adrian was able to guide you through the entire process and address all your questions promptly. It's wonderful to know he was understanding and kind throughout. If you need any further assistance, feel free to reach out anytime. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Kim Johnson
September 6, 2024
5
out of
5
rating by Kim Johnson
"Very easy to work with and polite! Would definitely recommend!!!! Great service!"
We responded:
"Kim, thank you for your kind words and recommendation! I'm glad you found our service easy to work with and polite. If you ever need anything else, feel free to reach out. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Cynthia Jones
August 23, 2024
5
out of
5
rating by Cynthia Jones
"Very courteous!!"
We responded:
"Your 5-star rating means the world to us, Cynthia! We're delighted that our team could assist you effectively."
jimmie coleman
June 15, 2024
5
out of
5
rating by jimmie coleman
"Excellent service very knowledgeable added as many discounts as possible very courteous and professional Thank you so much"
We responded:
"Thank you, Jimmie, for your 5-star review! I'm pleased to hear you found our service excellent and our team knowledgeable and professional. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Sparky.Jeff1
June 12, 2024
5
out of
5
rating by Sparky.Jeff1
"Amazing people! Awesome customer service! Can't say enough good things about this company and the service they provide! Thank-you so much for making insurance so easy and worry free!"
We responded:
"Thank you for your enthusiastic review! It is great you found our team amazing and our customer service exceptional! Making insurance easy and worry-free for you is our top priority! We're grateful for your positive feedback and look forward to assisting you further! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Micah Blair
May 31, 2024
5
out of
5
rating by Micah Blair
"Ask for Devin Bolden!! He’s the best and very informative."
We responded:
"Micah, I'm thrilled you had a great experience with Devin! He's truly the best at providing informative service. We're pleased you found his assistance valuable. If you need anything else, feel free to reach out. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
kadeem blackwell
May 24, 2024
5
out of
5
rating by kadeem blackwell
"The experience and knowledge was great really informed me about the supplement health policy that State Farm’s has and will be looking forward to work with Mr. Bolden again"
We responded:
"Kadeem, I'm pleased you found our team knowledgeable and informative about State Farm's supplement health policy! I'm grateful for the opportunity to assist you and look forward to working with you again. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Catey Bowers
April 23, 2024
5
out of
5
rating by Catey Bowers
"Cutest office dog in Shelby county. Super friendly staff, great service. Highly recommend ☺️"
We responded:
"Thank you for your kind words, Catey! We're glad to hear that Shelby provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Phillip Gooch - State Farm Insurance Agent"
LaTeasha Shoats
April 22, 2024
5
out of
5
rating by LaTeasha Shoats
"I am truly grateful for the Agents at StateFarm. I recently worked with Devin Bolden and he is truly heaven sent. He assisted with me my policy changes and breaking my bill down for me to understand. He’s very kind and knowledgeable. I can’t thank him enough for the hard work. I will always be a customer with StateFarm!"
We responded:
"Thank you so much, LaTeasha! I'm thrilled to hear that Devin provided you with such excellent service and assistance with your policy changes. It's wonderful to know that he was able to break down your bill in a way that was easy to understand, and I'm grateful for your kind words about our team. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Joseph B (NTY)
April 17, 2024
1
out of
5
rating by Joseph B (NTY)
"Great office staff. However, the local office won't handle your claim. Your claims will be pushed around to multiple national claims handlers who will mismanage your claim and work diligently to deny coverage. Upon switching insurance providers my monthly payments were cut in half for the exact same coverage."
We responded:
"Thank you for your feedback. We appreciate your comments about our local office staff and truly want to assist you in any way possible. Claims decisions are generally investigated and made by a specific team and I am sorry that your experience did not meet your expectations. If you would care to share specific feedback with me directly or provide additional information regarding a corporate claim experience or decision, please call me at 901-757-2741 or email directly at phillip@my901agent.com "
Taylor W (TayJahne)
April 8, 2024
5
out of
5
rating by Taylor W (TayJahne)
"I had the opportunity to speak with Devin as my representative. He was very informative and knowledgeable on the subject of insurance and the coverage I was looking for ! Devin truly made the experience of looking for insurance a breeze. Thank you Devin for your help !"
We responded:
"Thank you for the five-star rating, Taylor! I'm pleased to hear that Devin provided you with informative and knowledgeable service, making your insurance search a breeze. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Haile Hicks
March 26, 2024
5
out of
5
rating by Haile Hicks
"Katrina was fantastic with helping me with my life and health policies. Very informative"
We responded:
"Wow, thank you for the 5-star rating, Haile Hicks! I'm thrilled to hear that Katrina provided you with fantastic assistance and was very informative about your life and health policies. Our team is dedicated to providing top-notch service and valuable information to all our clients. We appreciate your feedback and look forward to continuing to meet your insurance needs. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Joe Rotherham
March 23, 2024
5
out of
5
rating by Joe Rotherham
"Devon listened and explained every step so I could make a sound decision concerning State Farm. Thank you Devon!!"
We responded:
"Joe, we are delighted to hear that Devon provided you with attentive service and thorough explanations to help you make informed decisions about State Farm. Thank you for recognizing Devon's efforts, and we appreciate your positive feedback. We look forward to continuing to provide you with excellent service and coverage. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Ariel Smith
March 21, 2024
5
out of
5
rating by Ariel Smith
"Mr. Bolden was a pleasure to work with. He was very informative about the supplemental health policy. He also answered any question that was thrown his way! I appreciate the great customer service and will be referring my friends and family."
We responded:
"Wow, Ariel, thank you for the fantastic 5-star rating! We are thrilled to hear that Devin provided you with assistance on the supplemental health policy and answered all your questions! Your kind words about our customer service and your referrals mean a lot to us! We look forward to serving you for years to come! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"