State Farm® Insurance Agent Phillip Gooch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Melissa Feathers
November 18, 2024
5
out of
5
rating by Melissa Feathers
"We have worked with Bobby Gorman and his team for years at State Farm. Adrian at the office is top notch at her job, always pleasant and helpful. When I heard the passing of Mr. Gorman and which that left Adrian leaving to a new agent, I was heartbroken. I'm glad I was able to switch and follow her to our new agent Mr. Gooch. I look forward to the next 20 years :)"
We responded:
"Thank you so much Melissa. We appreciate you. We are blessed to have Adrian here to assist our customers. She is an another asset to our already great team. Thank you for choosing State Farm!"
Crystal Thigpen
November 1, 2024
5
out of
5
rating by Crystal Thigpen
"Phillip and everyone at his State Farm office are so helpful. I have been with them for many years and they always go out of their way to make sure I am satisfied with their services for auto and renters insurance. I definitely recommend Phillip for your insurance needs."
We responded:
"Crystal, thank you for your wonderful review! I'm glad to know that our team has been able to assist you over the years with your auto and renters insurance. Your recommendation means a lot to us. We're always here to help with any of your insurance needs. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Kayla Brooks
October 21, 2024
5
out of
5
rating by Kayla Brooks
"Adrian is absolutely wonderful! Walked me through the entire process from start to finish, answered all of my questions swiftly, and was very understanding and incredibly nice."
We responded:
"Kayla, thank you for sharing your experience! I'm glad Adrian was able to guide you through the entire process and address all your questions promptly. It's wonderful to know he was understanding and kind throughout. If you need any further assistance, feel free to reach out anytime. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Kim Johnson
September 6, 2024
5
out of
5
rating by Kim Johnson
"Very easy to work with and polite! Would definitely recommend!!!! Great service!"
We responded:
"Kim, thank you for your kind words and recommendation! I'm glad you found our service easy to work with and polite. If you ever need anything else, feel free to reach out. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Cynthia Jones
August 23, 2024
5
out of
5
rating by Cynthia Jones
"Very courteous!!"
We responded:
"Your 5-star rating means the world to us, Cynthia! We're delighted that our team could assist you effectively."
jimmie coleman
June 15, 2024
5
out of
5
rating by jimmie coleman
"Excellent service very knowledgeable added as many discounts as possible very courteous and professional Thank you so much"
We responded:
"Thank you, Jimmie, for your 5-star review! I'm pleased to hear you found our service excellent and our team knowledgeable and professional. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Sparky.Jeff1
June 12, 2024
5
out of
5
rating by Sparky.Jeff1
"Amazing people! Awesome customer service! Can't say enough good things about this company and the service they provide! Thank-you so much for making insurance so easy and worry free!"
We responded:
"Thank you for your enthusiastic review! It is great you found our team amazing and our customer service exceptional! Making insurance easy and worry-free for you is our top priority! We're grateful for your positive feedback and look forward to assisting you further! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Micah Blair
May 31, 2024
5
out of
5
rating by Micah Blair
"Ask for Devin Bolden!! He’s the best and very informative."
We responded:
"Micah, I'm thrilled you had a great experience with Devin! He's truly the best at providing informative service. We're pleased you found his assistance valuable. If you need anything else, feel free to reach out. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
kadeem blackwell
May 24, 2024
5
out of
5
rating by kadeem blackwell
"The experience and knowledge was great really informed me about the supplement health policy that State Farm’s has and will be looking forward to work with Mr. Bolden again"
We responded:
"Kadeem, I'm pleased you found our team knowledgeable and informative about State Farm's supplement health policy! I'm grateful for the opportunity to assist you and look forward to working with you again. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Catey Bowers
April 23, 2024
5
out of
5
rating by Catey Bowers
"Cutest office dog in Shelby county. Super friendly staff, great service. Highly recommend ☺️"
We responded:
"Thank you for your kind words, Catey! We're glad to hear that Shelby provided you with great service. If you ever need anything else, don't hesitate to reach out. We're here to help! - Phillip Gooch - State Farm Insurance Agent"
LaTeasha Shoats
April 22, 2024
5
out of
5
rating by LaTeasha Shoats
"I am truly grateful for the Agents at StateFarm. I recently worked with Devin Bolden and he is truly heaven sent. He assisted with me my policy changes and breaking my bill down for me to understand. He’s very kind and knowledgeable. I can’t thank him enough for the hard work. I will always be a customer with StateFarm!"
We responded:
"Thank you so much, LaTeasha! I'm thrilled to hear that Devin provided you with such excellent service and assistance with your policy changes. It's wonderful to know that he was able to break down your bill in a way that was easy to understand, and I'm grateful for your kind words about our team. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Joseph B (NTY)
April 17, 2024
1
out of
5
rating by Joseph B (NTY)
"Great office staff. However, the local office won't handle your claim. Your claims will be pushed around to multiple national claims handlers who will mismanage your claim and work diligently to deny coverage. Upon switching insurance providers my monthly payments were cut in half for the exact same coverage."
We responded:
"Thank you for your feedback. We appreciate your comments about our local office staff and truly want to assist you in any way possible. Claims decisions are generally investigated and made by a specific team and I am sorry that your experience did not meet your expectations. If you would care to share specific feedback with me directly or provide additional information regarding a corporate claim experience or decision, please call me at 901-757-2741 or email directly at phillip@my901agent.com "
Taylor W (TayJahne)
April 8, 2024
5
out of
5
rating by Taylor W (TayJahne)
"I had the opportunity to speak with Devin as my representative. He was very informative and knowledgeable on the subject of insurance and the coverage I was looking for ! Devin truly made the experience of looking for insurance a breeze. Thank you Devin for your help !"
We responded:
"Thank you for the five-star rating, Taylor! I'm pleased to hear that Devin provided you with informative and knowledgeable service, making your insurance search a breeze. We're grateful for your positive feedback and look forward to assisting you with your insurance needs in the future! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Haile Hicks
March 26, 2024
5
out of
5
rating by Haile Hicks
"Katrina was fantastic with helping me with my life and health policies. Very informative"
We responded:
"Wow, thank you for the 5-star rating, Haile Hicks! I'm thrilled to hear that Katrina provided you with fantastic assistance and was very informative about your life and health policies. Our team is dedicated to providing top-notch service and valuable information to all our clients. We appreciate your feedback and look forward to continuing to meet your insurance needs. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Joe Rotherham
March 23, 2024
5
out of
5
rating by Joe Rotherham
"Devon listened and explained every step so I could make a sound decision concerning State Farm. Thank you Devon!!"
We responded:
"Joe, we are delighted to hear that Devon provided you with attentive service and thorough explanations to help you make informed decisions about State Farm. Thank you for recognizing Devon's efforts, and we appreciate your positive feedback. We look forward to continuing to provide you with excellent service and coverage. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Ariel Smith
March 21, 2024
5
out of
5
rating by Ariel Smith
"Mr. Bolden was a pleasure to work with. He was very informative about the supplemental health policy. He also answered any question that was thrown his way! I appreciate the great customer service and will be referring my friends and family."
We responded:
"Wow, Ariel, thank you for the fantastic 5-star rating! We are thrilled to hear that Devin provided you with assistance on the supplemental health policy and answered all your questions! Your kind words about our customer service and your referrals mean a lot to us! We look forward to serving you for years to come! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Lig S
March 14, 2024
5
out of
5
rating by Lig S
"Spoke with Devin he answered all my questions. Couldn’t be more satisfied with my experience. Also that voice should host a radio show!!!"
We responded:
"Lig, thank you for sharing your positive experience with Devin! We are thrilled to hear that he provided exceptional service and answered all your questions. If you ever need assistance in the future, feel free to reach out. We appreciate your feedback! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Derek Reeves
March 13, 2024
5
out of
5
rating by Derek Reeves
"Spoke to Devin today on the phone. I had a few questions about a homeowners policy. He was very informative and was willing to take his time to explain things that I did not understand. Would recommend him to any of my family and friends any day!!!"
We responded:
"Derek, we are delighted to hear about your positive experience speaking with Devin regarding your homeowners policy. Providing informative and helpful service is a top priority for us, and we appreciate your recommendation to your family and friends. Thank you for choosing us to assist you with your insurance needs! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Devin Bolden
March 13, 2024
5
out of
5
rating by Devin Bolden
"Great Office! Mr.Phillip definitely helped me get started on being insured properly and informed in my coverages"
We responded:
"Devin, thank you for your kind words! We are thrilled to hear that our team were able to assist you in getting properly insured and informed about your coverages. We appreciate your feedback and are here to help with any insurance needs you may have in the future. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Katrina Gatlin
March 12, 2024
5
out of
5
rating by Katrina Gatlin
"Katrina displayed a go-getter spirit that was like a breath of fresh air. She worked tirelessly to find the right policy to fit my needs and budget. I will definitely continue to work with her in all my future projects. Keep that positivity flowing."
We responded:
"Katrina, thank you for your glowing review! We are delighted to hear that you found the perfect policy to suit your needs and budget. Your kind words about our team's dedication mean a lot to us. We look forward to assisting you with all your future projects. Keep that positivity flowing! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Deshondra Phillips
March 9, 2024
5
out of
5
rating by Deshondra Phillips
"Katrina was great!!!!!! Loved her,she was patient and communication was great … she made the process easy…"
We responded:
"Deshondra, we are thrilled to hear that Katrina provided you with excellent service during your time with us. We are delighted that she made the process easy for you through her patience and great communication. Thank you for choosing our team, and we look forward to continuing to assist you with your insurance needs. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
Kijafa
February 23, 2024
5
out of
5
rating by Kijafa
"BECKY WAS GREAT AND VERY PROMPT WITH RESPONSES AND SERVICES"
We responded:
"Kijafa, we thank you for the amazing review, and the kind words about Becky! We value you and the chance to help you with your insurance needs! Thank you for joining our State Farm Family!"
Kaylie Melancon
January 31, 2024
5
out of
5
rating by Kaylie Melancon
"Becky works with Phillip and is really knowledgeable and helpful."
We responded:
"Kaylie, thank you for the shoutout for Becky! Our office loves being your good neighbor."
Christina Brown
January 31, 2024
5
out of
5
rating by Christina Brown
"Love them like they are family. They are understandable and they are willing to work with you on anything that is needed"
We responded:
"We love seeing reviews like this, Christina! Thank you for taking the time to share your experience with our office. We hope we’ll be able to fulfill your insurance needs for years to come!"
D Y
January 29, 2024
5
out of
5
rating by D Y
"Phillip has been very helpful and responsive to my needs and questions. Highly recommend his service."
We responded:
"Thank you for the review! We truly care about our customers and want to make sure they are satisfied in every aspect. Thank you for trusting us with your insurance needs!"