State Farm® Insurance Agent Phillip Gooch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Justin Rochelle
April 22, 2026
5
out of
5
rating by Justin Rochelle
"Sarah helped me through the process of switching (back) insurance after being with Farm Bureau for a year. She was able to keep the same coverage and at a lower price. Couldn’t ask for any better help or service!"
We responded:
"Thank you Justin! We are glad to have you with our office and appreciate your feedback. We hope you have a great week and thanks for choosing Phillip Gooch State Farm."
Karen Anderson
April 16, 2026
5
out of
5
rating by Karen Anderson
"I am very pleased with my contact and services of this agency. I was referred to them by a friend and will gladly pass this on."
We responded:
"Thank you Karen for your feedback and we are so happy that your experience with us has been positive. We depend on referrals and so glad your friend sent you our way. Have a great weekend and thank you again for allowing us to serve you. "
Jonathan Holliday
April 16, 2026
5
out of
5
rating by Jonathan Holliday
"My State Farm agent was very friendly and helpful. I was very pleased to save money on my insurance and was so easy to switch. Highly recommend speaking with a State Farm agent to check your opportunity to save."
We responded:
"Jonathan- welcome and thank you for letting us know how easily it was for you to get great coverage and great rates. We want it to be easy and we want it to be right for you. Thank you again for taking the time to let us know about your experience. We appreciate you."
Repeat firefly
April 14, 2026
1
out of
5
rating by Repeat firefly
"Not a bot or a troll your busniess is unprofessional, thank you! Weird that this business can stalk my reviews but not correct their internal problems."
We responded:
"We would appreciate the opportunity to learn about any issue you have experienced- the profile has no identifying info and also reviewed a different State Farm office with 1 star and no comments, so we have no way of trying to address your concern. Please email me at phillip@my901agent.com if I can assist you. Thank you. ——————————————— Hi. It appears you’ve posted 4, one star only reviews to businesses in the last 2 days, with only 1 star and no comments , including on the page of at least 1 other State Farm agent and then other unrelated businesses. Your profile name is suggestive you’re possibly a bot or troll, but if not, and you have legitimate feedback, please reach out to us or provide additional information we may find useful. Thank you- Phillip Gooch State Farm"
Alexandria Moore
March 24, 2026
5
out of
5
rating by Alexandria Moore
"The moment Sarah called my phone it was nothing more than the perfect call. She was able to bring me back on home and help me get the quote I was looking for to get both of my cars covered. She is amazing!"
We responded:
"Alexandria, thank you for choosing Phillip Gooch State Farm. We really appreciate your kind words about Sarah and your experience! You also made our 150th review and it means a lot that you took time to share your thoughts with us and others. We look forward to serving you."
Melissa Harlan
March 18, 2026
5
out of
5
rating by Melissa Harlan
"Sarah was so wonderful! She helped me and made everything so smooth!"
We responded:
"Melissa- welcome to our agency. We are so glad to have you as a new customer and we hope to always meet and exceed your customer service expectations. Thanks for dropping us a note and sharing your feedback. Have a great week and thank you for choosing Phillip Gooch State Farm."
RiCoZz
March 17, 2026
5
out of
5
rating by RiCoZz
"Had them forever. Never a problem!"
We responded:
"We appreciate you so much! Thanks for the comments and for taking a moment to tell us and others about your experience since you’ve been with Phillip Gooch State Farm. We work hard to try and do what we can to show our customers that we appreciate them. Have a wonderful week."
Karen Creel
March 5, 2026
5
out of
5
rating by Karen Creel
"Sarah with Phillip Gooch’s office cut my insurance cost in half, while giving me better coverage. The process was so quick and easy. Sarah was a pleasure to work with!"
We responded:
"Karen, thanks for taking a moment to leave us a review. As you know, we are excited to help others and your feedback is important to us. Welcome to our team and as always, let us know if we can answer any questions. Have a wonderful rest of the week and thanks again for choosing Phillip Gooch State Farm for your auto insurance needs."
Tallaresha Thomas
February 18, 2026
5
out of
5
rating by Tallaresha Thomas
"They save me money and they are very good people's."
We responded:
"Thank you Tallaresha! We appreciate your kind comments and that you chose our office. Have a wonderful day- Phillip Gooch State Farm"
Regina Taylor
February 9, 2026
5
out of
5
rating by Regina Taylor
"Ms Sarah was very understanding and patient with me because I had to keep pushing my appointment time back twice due to an earlier appointment that went over."
We responded:
"Welcome to State Farm Regina! We appreciate you taking the time to leave a review. It was a pleasure meeting you in person as well. Thank you for choosing our office and allowing us to serve you. Phillip"
bianca lanham
February 3, 2026
5
out of
5
rating by bianca lanham
"Thank you Sara for helping me combine my home, auto, and life insurance all in one place! You made everything so easy to understand and switch over. Thanks again"
We responded:
"Bianca! Thank you for taking the time to leave a review for our office. We appreciate your kind words about Sarah making it easy for you. We appreciate you choosing Phillip Gooch State Farm as your servicing agency. Have a great rest of your week!"
Sheryl Bruce
January 28, 2026
5
out of
5
rating by Sheryl Bruce
"Becky is fantastic and always so prompt in responding. She is very kind and helpful."
We responded:
"Thank you for the feedback Sheryl and for leaving a review. I appreciate the kind words about Becky and she is a great team player, as we want to provide exceptional service for our customers. Stay safe and warm and thanks for choosing Phillip Gooch State Farm."
Michele Harrison
January 20, 2026
5
out of
5
rating by Michele Harrison
"Awesome"
We responded:
"We are blessed to see your 5 star rating Michele. Thank you for your trust in our team at Phillip Gooch State Farm. Best wishes for a wonderful week. "
Latosha Pearson
January 19, 2026
5
out of
5
rating by Latosha Pearson
"I love my agents at this office. They are patient and informative. Becky and Ms. Suzan"
We responded:
"Great way to start our Monday! We loved seeing your feedback Latosha. Thank you for your kind words and for choosing the team at Phillip Gooch State Farm. Have a wonderful week."
Kenyetta Reed
January 15, 2026
5
out of
5
rating by Kenyetta Reed
""I highly recommend State Farm for anyone looking to bundle their insurance. I have two cars and my renters insurance through them, and the process has been seamless from day one. The rates are competitive, but it’s the customer service that really stands out. Fast, friendly, and efficient. They really do care, I would give them 10 stars if I could!"
We responded:
"Wow Kenyatta, thanks for letting us know about your positive experience. We appreciate your kind words. My office cannot control industry insurance rates, but as you stated, we do work hard to be kind and provide excellent customer service. Your review is really appreciated and I thank you for taking time to let us and others know. "
LaQuita Conway
November 18, 2025
5
out of
5
rating by LaQuita Conway
"Sarah, was truly amazing. She was very helpful with getting me cheaper rates on my new policy. I received a call 2 weeks later from Sarah. She told me that my premium was lower and explained the additional savings. Thanks again Sarah!"
We responded:
"LaQuita- thank you for taking a moment to leave a review. We are so thankful that you provided feedback and let us know about such a positive experience with Sarah. Have a wonderful week and welcome to the Phillip Gooch State Farm family! "
Carriss Barnes
November 18, 2025
5
out of
5
rating by Carriss Barnes
"Sarah was a major help in getting me some great coverage for a better price than what I was paying. 100% recommend."
We responded:
"Carriss, welcome to Phillip Gooch State Farm. We appreciate your kind words and are so happy that Sarah was able to help you. Thank you for taking the time to provide feedback about our office."
Heather Houston
October 27, 2025
5
out of
5
rating by Heather Houston
"The best agent and team in Memphis. Shopping for insurance (car, home, life, etc) call Phillip today. They will treat you right."
We responded:
"Thank you Heather. We appreciate you and hope you have a great rest of your week."
David Keith
September 30, 2025
5
out of
5
rating by David Keith
"Becky was very helpful.. I had to go out of state to get insurance because they wanted to charge me very high insurance. The truck was going to sit in one place because I was selling it. I needed insurance so people could see how it rode on the road. Thank you Becky for helping me get it insured."
We responded:
"David, thank you for taking the time to let us know about your positive experience with our office. We appreciate it and wish you all the best. Phillip Gooch State Farm"
Keirsten Akata
September 30, 2025
5
out of
5
rating by Keirsten Akata
"I want to give a huge thank you to Ms. Becky. She has been patient, caring, and always so helpful with any changes or questions I’ve had. She makes everything simple and stress-free, and I truly appreciate the support she provides. Thank you, Ms. Becky, for always going the extra mile!"
We responded:
"Thank you Keirsten. I value your feedback and kind words, and we will pass this along to Becky. Have a wonderful rest of your week. Phillip Gooch"
Aaliyah Hankins
September 10, 2025
5
out of
5
rating by Aaliyah Hankins
"This office is the best office to deal with! They truly care! I have been with State Farm for a decade and I couldn’t possibly recommend anyone better!!"
We responded:
"Aaliyah, we really appreciate you sharing such kind words about our office. We also appreciate your tenure with State Farm and for recognizing that we really do care and try to assist our local customers in the best way possible. Have a wonderful weekend!! Phillip Gooch State Farm"
Steve Evers
August 27, 2025
3
out of
5
rating by Steve Evers
"After shopping full coverage policy's and finding cost about the same for a 71 year old, I joined the State Farm Safe Drive program. The program just informed me I'm on track for a 30% discount. If this discount drops my whole 6 month policy & monthly payment to this degree, I will repost a 5 star review and tell everyone I run across what a great program it is. 🌄"
We responded:
"Welcome to State Farm, Steve, and thank you for your feedback. I hope you did have a 5 star experience with our team and my local office. We hope you also find value in State Farm’s Drive Safe and Save program now and in the future. Thank you for allowing my office to assist you. Have a great rest of the week."
Tom Graham
August 6, 2025
5
out of
5
rating by Tom Graham
"I recently had the pleasure of working with Becky at State Farm, and I couldn’t be more impressed with the level of service I received. From the very beginning, she was professional, patient, and extremely knowledgeable. She took the time to answer all of my questions clearly and thoroughly, ensuring I understood every detail of my policy and options. What stood out most was her willingness to go above and beyond—whether it was following up promptly, simplifying complex information, or just making the process feel smooth and stress-free. In an industry where customer support can make all the difference. Becky is a true asset to the company. I highly recommend her to anyone looking for trustworthy guidance and top-tier service. Thank you again for your outstanding support!"
We responded:
"Tom, thank you so much for taking the time to give us detailed feedback about your experience with Becky and our office. She is great and loves what she does each day. I truly hope others feel our care and concern for them as we assist them each day, often when they are impacted by an accident or some type of claim. We are proud to represent State Farm and welcome you to our family at Philip Gooch State Farm. Thanks for allowing us to serve you!"
Sam Blobe
June 18, 2025
5
out of
5
rating by Sam Blobe
"Took great care of me through a move to a new state. Very punctual and thorough!"
We responded:
"Thank you Sam for your review. We appreciate you and your feedback. Have a wonderful rest of the week."
Katrina M.
June 18, 2025
5
out of
5
rating by Katrina M.
"I had the pleasure of working with Becky Tekansik during my transition from one insurance provider to State Farm, and she made the entire process seamless. Her professionalism, patience, and the time she took to thoroughly explain every detail were truly appreciated. Becky made what could have been a stressful experience feel smooth and manageable."
We responded:
"We appreciate you taking the time to let us know about your positive experience when transitioning to our agency. Becky does a great job. Thank you, Katrina, for trusting us with your insurance needs and for choosing Phillip Gooch State Farm. Have a wonderful week."