State Farm® Insurance Agent Phillip Gooch
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Alicia Cooper
July 16, 2026
5
out of
5
rating by Alicia Cooper
"After struggling with claims following the loss of our vehicle, I called Philip Gooch's State Farm office and spoke with him directly. He completely turned our situation around. From the start of the call, he reassured me that he would handle everything. He asked for 24 hours and resolved the issue completely. My family has been through a lot lately, and this amazing service was exactly what we needed. I highly recommend Mr. Gooch and his team for anyone needing auto insurance!"
We responded:
"Oh wow! Thank you Alicia! We love being a local resource to help connect the dots when needed. We appreciate you and wish you and your family all the best. Thank you for the call today and thanks for the kind note. Phillip Gooch"
Shirley Oliver
July 16, 2026
5
out of
5
rating by Shirley Oliver
"Very knowledgeable, professional and friendly."
We responded:
"Thank you Shirley. We appreciate you taking the time to let us know you got a great price. Have a wonderful weekend and thanks for choosing Phillip Gooch State Farm."
Johnetta Sanders
July 2, 2026
5
out of
5
rating by Johnetta Sanders
"My State Farm agent, Sarah, did a great job helping me get lower coverage amounts for my vehicles and home. She was very patient, kind, and helpful."
We responded:
"Hi Johnetta. Thanks for letting us know about your experience with Sarah. We appreciate the feedback and love hearing from those that interact with our team. Have a wonderful weekend and thank you again for choosing us for your auto insurance needs."
Joyce Selina Love
June 29, 2026
5
out of
5
rating by Joyce Selina Love
"Sarah was extremely helpful in getting me what I needed. I very much appreciate her efforts."
We responded:
"Thank you Joyce for the kind words! We appreciate your confidence in us and the efforts of our amazing team. Have a great week- Phillip Gooch"
Heather Houston
June 18, 2026
5
out of
5
rating by Heather Houston
"The best agent and team in Memphis. Shopping for insurance (car, home, life, etc) call Phillip today. They will treat you right."
We responded:
"Thank you Heather. We appreciate you and hope you have a great rest of your week."
kathy winton
May 29, 2026
5
out of
5
rating by kathy winton
"Statefarm is a name everyone knows, a company you can trust! Today, that means a lot due to so many scams and unknown activities. I have trusted Statefarm for 50 years so I know how they take care of their customers. My advise to anyone looking for insurance or investment opportunity. Go with the company you can trust, Statefarm!"
We responded:
"Thank you Kathy for the kind words. Our office works really hard to take care of our customers and we are appreciative of your faith in us and those behind Phillip Gooch State Farm. Have a wonderful week! Phillip"
Michael Traylor
May 7, 2026
5
out of
5
rating by Michael Traylor
"Love it and they are very nice with answering any questions i ask"
We responded:
"Mr Traylor we appreciate you and your kind comments. We do our best to serve our customers as much we can in the local office, and it’s always appreciated when we receive feedback. Thank you again for taking the time to leave us a review and for being a loyal Phillip Gooch State Farm customer. Have a wonderful weekend. Phillip"
Justin Rochelle
April 22, 2026
5
out of
5
rating by Justin Rochelle
"Sarah helped me through the process of switching (back) insurance after being with Farm Bureau for a year. She was able to keep the same coverage and at a lower price. Couldn’t ask for any better help or service!"
We responded:
"Thank you Justin! We are glad to have you with our office and appreciate your feedback. We hope you have a great week and thanks for choosing Phillip Gooch State Farm."
Karen Anderson
April 16, 2026
5
out of
5
rating by Karen Anderson
"I am very pleased with my contact and services of this agency. I was referred to them by a friend and will gladly pass this on."
We responded:
"Thank you Karen for your feedback and we are so happy that your experience with us has been positive. We depend on referrals and so glad your friend sent you our way. Have a great weekend and thank you again for allowing us to serve you. "
Jonathan Holliday
April 16, 2026
5
out of
5
rating by Jonathan Holliday
"My State Farm agent was very friendly and helpful. I was very pleased to save money on my insurance and was so easy to switch. Highly recommend speaking with a State Farm agent to check your opportunity to save."
We responded:
"Jonathan- welcome and thank you for letting us know how easily it was for you to get great coverage and great rates. We want it to be easy and we want it to be right for you. Thank you again for taking the time to let us know about your experience. We appreciate you."
Repeat firefly
April 14, 2026
1
out of
5
rating by Repeat firefly
"Not a bot or a troll your busniess is unprofessional, thank you! Weird that this business can stalk my reviews but not correct their internal problems."
We responded:
"We would appreciate the opportunity to learn about any issue you have experienced- the profile has no identifying info and also reviewed a different State Farm office with 1 star and no comments, so we have no way of trying to address your concern. Please email me at phillip@my901agent.com if I can assist you. Thank you.
———————————————
Hi. It appears you’ve posted 4, one star only reviews to businesses in the last 2 days, with only 1 star and no comments , including on the page of at least 1 other State Farm agent and then other unrelated businesses. Your profile name is suggestive you’re possibly a bot or troll, but if not, and you have legitimate feedback, please reach out to us or provide additional information we may find useful. Thank you- Phillip Gooch State Farm"
Alexandria Moore
March 24, 2026
5
out of
5
rating by Alexandria Moore
"The moment Sarah called my phone it was nothing more than the perfect call. She was able to bring me back on home and help me get the quote I was looking for to get both of my cars covered. She is amazing!"
We responded:
"Alexandria, thank you for choosing Phillip Gooch State Farm. We really appreciate your kind words about Sarah and your experience! You also made our 150th review and it means a lot that you took time to share your thoughts with us and others. We look forward to serving you."
Melissa Harlan
March 18, 2026
5
out of
5
rating by Melissa Harlan
"Sarah was so wonderful! She helped me and made everything so smooth!"
We responded:
"Melissa- welcome to our agency. We are so glad to have you as a new customer and we hope to always meet and exceed your customer service expectations. Thanks for dropping us a note and sharing your feedback. Have a great week and thank you for choosing Phillip Gooch State Farm."
RiCoZz
March 17, 2026
5
out of
5
rating by RiCoZz
"Had them forever. Never a problem!"
We responded:
"We appreciate you so much! Thanks for the comments and for taking a moment to tell us and others about your experience since you’ve been with Phillip Gooch State Farm. We work hard to try and do what we can to show our customers that we appreciate them. Have a wonderful week."
Karen Creel
March 5, 2026
5
out of
5
rating by Karen Creel
"Sarah with Phillip Gooch’s office cut my insurance cost in half, while giving me better coverage. The process was so quick and easy. Sarah was a pleasure to work with!"
We responded:
"Karen, thanks for taking a moment to leave us a review. As you know, we are excited to help others and your feedback is important to us. Welcome to our team and as always, let us know if we can answer any questions. Have a wonderful rest of the week and thanks again for choosing Phillip Gooch State Farm for your auto insurance needs."
Tallaresha Thomas
February 18, 2026
5
out of
5
rating by Tallaresha Thomas
"They save me money and they are very good people's."
We responded:
"Thank you Tallaresha! We appreciate your kind comments and that you chose our office. Have a wonderful day- Phillip Gooch State Farm"
Regina Taylor
February 9, 2026
5
out of
5
rating by Regina Taylor
"Ms Sarah was very understanding and patient with me because I had to keep pushing my appointment time back twice due to an earlier appointment that went over."
We responded:
"Welcome to State Farm Regina! We appreciate you taking the time to leave a review. It was a pleasure meeting you in person as well. Thank you for choosing our office and allowing us to serve you. Phillip"
bianca lanham
February 3, 2026
5
out of
5
rating by bianca lanham
"Thank you Sara for helping me combine my home, auto, and life insurance all in one place! You made everything so easy to understand and switch over. Thanks again"
We responded:
"Bianca! Thank you for taking the time to leave a review for our office. We appreciate your kind words about Sarah making it easy for you. We appreciate you choosing Phillip Gooch State Farm as your servicing agency. Have a great rest of your week!"
Sheryl Bruce
January 28, 2026
5
out of
5
rating by Sheryl Bruce
"Becky is fantastic and always so prompt in responding. She is very kind and helpful."
We responded:
"Thank you for the feedback Sheryl and for leaving a review. I appreciate the kind words about Becky and she is a great team player, as we want to provide exceptional service for our customers. Stay safe and warm and thanks for choosing Phillip Gooch State Farm."
Michele Harrison
January 20, 2026
5
out of
5
rating by Michele Harrison
"Awesome"
Latosha Pearson
January 19, 2026
5
out of
5
rating by Latosha Pearson
"I love my agents at this office. They are patient and informative. Becky and Ms. Suzan"
Kenyetta Reed
January 15, 2026
5
out of
5
rating by Kenyetta Reed
""I highly recommend State Farm for anyone looking to bundle their insurance. I have two cars and my renters insurance through them, and the process has been seamless from day one. The rates are competitive, but it’s the customer service that really stands out. Fast, friendly, and efficient. They really do care, I would give them 10 stars if I could!"
LaQuita Conway
November 18, 2025
5
out of
5
rating by LaQuita Conway
"Sarah, was truly amazing. She was very helpful with getting me cheaper rates on my new policy. I received a call 2 weeks later from Sarah. She told me that my premium was lower and explained the additional savings.
Thanks again Sarah!"
Carriss Barnes
November 18, 2025
5
out of
5
rating by Carriss Barnes
"Sarah was a major help in getting me some great coverage for a better price than what I was paying. 100% recommend."
David Keith
September 30, 2025
5
out of
5
rating by David Keith
"Becky was very helpful.. I had to go out of state to get insurance because they wanted to charge me very high insurance.
The truck was going to sit in one place because I was selling it.
I needed insurance so people could see how it rode on the road.
Thank you Becky for helping me get it insured."