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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sam Blobe

June 18, 2025

5  out of  5
rating by Sam Blobe
"Took great care of me through a move to a new state. Very punctual and thorough!"
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Katrina M.

June 18, 2025

5  out of  5
rating by Katrina M.
"I had the pleasure of working with Becky Tekansik during my transition from one insurance provider to State Farm, and she made the entire process seamless. Her professionalism, patience, and the time she took to thoroughly explain every detail were truly appreciated. Becky made what could have been a stressful experience feel smooth and manageable."
We responded:
"We appreciate you taking the time to let us know about your positive experience when transitioning to our agency. Becky does a great job. Thank you, Katrina, for trusting us with your insurance needs and for choosing Phillip Gooch State Farm. Have a wonderful week."
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Tiffany Traylor

May 23, 2025

5  out of  5
rating by Tiffany Traylor
"Mrs. Becky was so knowledgeable and guided me through added my new vehicle to my existing policy."
We responded:
"Tiffany, thank you for allowing us to serve you and we appreciate your comments. We do our best to make dealing with insurance an easy process for our customers. Have a great week."
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Shereda Farris

May 19, 2025

5  out of  5
rating by Shereda Farris
"I love it when the agent and its employees take such great care of you. It feels like family."
We responded:
"Wow! Thank you for your kind words Shereda. We appreciate your business at Phillip Gooch State Farm. Have a great week."
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Veronica Carter

April 18, 2025

5  out of  5
rating by Veronica Carter
"Great service 100 percent"
We responded:
"Thank you Veronica for the 5 star review. I am so pleased you’ve had a good experience with our office and for your loyalty. We appreciate you working with us. Have a wonderful rest of the week! Phillip"
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Chasaty

April 18, 2025

5  out of  5
rating by Chasaty
"I’ve had an awesome experience with my State Farm agent, Phillip Gooch. He’s professional, knowledgeable, and always takes the time to explain things in a way that actually makes sense. What I appreciate most is how responsive and down-to-earth he is. He makes the whole insurance process feel easy and stress-free. If you’re looking for someone who knows their stuff and truly cares, Phillip is the one to call."
We responded:
"It was wonderful to have the opportunity to meet with you Chasaty. We appreciate your kind words and for taking the time to leave us with feedback. It makes us feel good to know we have been able to make a positive impact on you , and thank you for trusting us with your insurance needs. Have a great week. Phillip"
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Katherine Poole

April 11, 2025

5  out of  5
rating by Katherine Poole
"We have been with Phillip for years and have been nothing but pleased!"
We responded:
"Thank you so much for your kind comments. I hope y’all are doing well and thanks for allowing me and the office to serve your family with your insurance needs. Have a wonderful weekend!"
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Anna Goss

March 7, 2025

5  out of  5
rating by Anna Goss
"Becky is a wonderful agent to work with. She gets things done quickly and efficiently. She is very nice and a pleasure to speak with on the phone. I am moving across the state of TN and I am remaining a customer at Phillip Gooch State Farm in Memphis. The receptionist, the agents, and Phillip are wonderful. I highly recommend!"
We responded:
"Anna we are so pleased to read your review. We wish you the best on your upcoming relocation and we are thankful we can still serve you. You’ll have the same great service and we can always use our virtual meeting system if needed. Thanks again!"
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Sergio Najera

February 18, 2025

5  out of  5
rating by Sergio Najera
"Really helpful, always communicating rapidly. Gave me all the info I needed to make my informed choice of insurance."
We responded:
"We are pleased to hear about your positive experience with us here at Phillip Gooch State Farm. Thank you for taking time to provide us with feedback, Sergio. We appreciate it."
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sheryl utley

February 7, 2025

5  out of  5
rating by sheryl utley
"Always the best!!"
We responded:
"Thank you Sheryl! We are appreciative of your positive experiences and grateful for the feedback."
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sheryl utley

February 7, 2025

5  out of  5
rating by sheryl utley
"Always the best!!"
We responded:
"Thank you Sheryl! We are appreciative of your positive experiences and grateful for the feedback."
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Sandra Paden

February 7, 2025

5  out of  5
rating by Sandra Paden
"Phillip and Suzanne have always been good about helping with payments when times get hard. They are Always easy to work with."
We responded:
"Sandra you are a valued customer and we appreciate all of your years with State Farm and this office. Thank you for your kind words. Your family is important to each of us here in the office."
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Chilling with Asia

February 4, 2025

5  out of  5
rating by Chilling with Asia
"Amazing service, Phillip is very nice, informative and patient. Definitely recommend if you need help with any insurance. 10/10"
We responded:
"Thank you so much for your kind words and for taking time out of your day to leave us a review. We try our best and really appreciate your business with our agency. "
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Mark Cole

January 30, 2025

5  out of  5
rating by Mark Cole
"Have been with this agency/ office for 15+ years and could not be more pleased in every way. Adrian just started a few months ago and has been just wonderful in every way…. Thanks for being just a joy to talk to"
We responded:
"We appreciate you Mark. Adrian is a great team member with over 15 years of State Farm experience, and we are glad she joined the Phillip Gooch State Farm team! Thank you for taking time to let others know about your time with our office."
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Utsav Patel

January 23, 2025

5  out of  5
rating by Utsav Patel
"I had my Auto and Rental insurance with Phillip since 3 years. He is amazing and take care of your things instantly. He provide excellent service and discounts in the area. Please check in with him if you are new or current residents in Memphis."
We responded:
"Utsav, thank you for providing us with a 5 star review. We know insurance can be confusing and frustrating at times, and we try our best to help everyone understand and make sure they have the best experience possible by having a local Memphis office. We appreciate you!"
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Curtis Crisler Jr

January 20, 2025

5  out of  5
rating by Curtis Crisler Jr
"The best providers I've had for insurance since I started. No other insurance group can compare I have been blessed. With state farm they have been there for me always. Thank You!"
We responded:
"Mr. Crisler we are very appreciative of you taking a moment and leaving us a review. Our team loves working with you and your family, and we are thankful we have the opportunity to be the office that serves you."
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Lisa Simma

January 16, 2025

5  out of  5
rating by Lisa Simma
"Needed to get renters insurance for my daughter who is at college. Becky made the process quick and easy. So nice to have a local insurance company to go to instead of calling a 800 number. Fast, friendly, efficient."
We responded:
"Thank you so much for taking time to leave us feedback and a 5 star review Lisa! We are thankful for your positive experience and Becky, Suzanne, Adrian and I are appreciative of your support."
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Melissa Feathers

November 18, 2024

5  out of  5
rating by Melissa Feathers
"We have worked with Bobby Gorman and his team for years at State Farm. Adrian at the office is top notch at her job, always pleasant and helpful. When I heard the passing of Mr. Gorman and which that left Adrian leaving to a new agent, I was heartbroken. I'm glad I was able to switch and follow her to our new agent Mr. Gooch. I look forward to the next 20 years :)"
We responded:
"Thank you so much Melissa. We appreciate you. We are blessed to have Adrian here to assist our customers. She is an another asset to our already great team. Thank you for choosing State Farm!"
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Crystal Thigpen-Phillips

November 1, 2024

5  out of  5
rating by Crystal Thigpen-Phillips
"Phillip and everyone at his State Farm office are so helpful. I have been with them for many years and they always go out of their way to make sure I am satisfied with their services for auto and renters insurance. I definitely recommend Phillip for your insurance needs."
We responded:
"Crystal, thank you for your wonderful review! I'm glad to know that our team has been able to assist you over the years with your auto and renters insurance. Your recommendation means a lot to us. We're always here to help with any of your insurance needs. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
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Kayla Brooks

October 21, 2024

5  out of  5
rating by Kayla Brooks
"Adrian is absolutely wonderful! Walked me through the entire process from start to finish, answered all of my questions swiftly, and was very understanding and incredibly nice."
We responded:
"Kayla, thank you for sharing your experience! I'm glad Adrian was able to guide you through the entire process and address all your questions promptly. It's wonderful to know he was understanding and kind throughout. If you need any further assistance, feel free to reach out anytime. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
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Kim Johnson

September 6, 2024

5  out of  5
rating by Kim Johnson
"Very easy to work with and polite! Would definitely recommend!!!! Great service!"
We responded:
"Kim, thank you for your kind words and recommendation! I'm glad you found our service easy to work with and polite. If you ever need anything else, feel free to reach out. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
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Cynthia Jones

August 23, 2024

5  out of  5
rating by Cynthia Jones
"Very courteous!!"
We responded:
"Your 5-star rating means the world to us, Cynthia! We're delighted that our team could assist you effectively."
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jimmie coleman

June 15, 2024

5  out of  5
rating by jimmie coleman
"Excellent service very knowledgeable added as many discounts as possible very courteous and professional Thank you so much"
We responded:
"Thank you, Jimmie, for your 5-star review! I'm pleased to hear you found our service excellent and our team knowledgeable and professional. We're grateful for your kind words and look forward to assisting you with all your insurance needs in the future! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
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Sparky.Jeff1

June 12, 2024

5  out of  5
rating by Sparky.Jeff1
"Amazing people! Awesome customer service! Can't say enough good things about this company and the service they provide! Thank-you so much for making insurance so easy and worry free!"
We responded:
"Thank you for your enthusiastic review! It is great you found our team amazing and our customer service exceptional! Making insurance easy and worry-free for you is our top priority! We're grateful for your positive feedback and look forward to assisting you further! - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"
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Micah Blair

May 31, 2024

5  out of  5
rating by Micah Blair
"Ask for Devin Bolden!! He’s the best and very informative."
We responded:
"Micah, I'm thrilled you had a great experience with Devin! He's truly the best at providing informative service. We're pleased you found his assistance valuable. If you need anything else, feel free to reach out. - Phillip Gooch - State Farm Insurance Agent, Cordova, TN"